Me: “Pickup or Delivery?”
Him: “Pick … uh, no, Delivery.”
Me: “Delivery. Okay, where do you live?”
Him: “Oh, uh, do you deliver in [area]?”
Me: “Uh… We deliver to parts of [area], but that’s kind of vague. What’s the address?”
Him: “Oh, uh, from you? Go north on Jarrettsville Pike, then go west on Manor…”
Me: “It’d really be easier if I could just have your address.”
Him: “…then stay on Monkton Road for about five miles…”
Me: “Really, excuse me, hello? Can I just have your address?”
Him: “… it’s the third right, it’s a driveway, we’re the second left off of …”
Me: “Hi? Hello? Can you listen to me?”
Him: “…and its … what? Yes?”
Me: “Address. As in, ‘what is yours?’”
Him: “Oh, sorry, I thought you wanted directions. Do you want those again?”
Me: “Directions?”
Him: “Yes, you go …”
Me: “NO! I want your address. We have a map in the store. It’s big. Takes up the whole damn wall. Let me have your address so I can tell you if we deliver to you or not.”
Him: “You used to deliver to us.”
Me: “Great, really wonderful. What was that address, again?”
Him: “[Address].”
Me: “Uh … You sure? That’s off Dulaney Valley, not up Monkton like you …”
Him: “That’s our old home. We moved.”
Me: “… Okaaaaay, so, what’s your NEW address?”
Him: “[New Address].”
Me: “That street doesn’t sound familiar. Let me check the map.”
*Minute Passes*
Me: “You still there?”
Him: “Yes.”
Me: “We don’t deliver there. You’re outside of the delivery area.”
Him: “But … you used to deliver to us, when we lived at [Old Address]!”
Me: “…”

