So I’m working the downstairs Info desk, and there’s a stack of Christmas music CDs on display. So a customer wanders up, and wonders: “Why do you have a stack of Christmas CDs on display?”
“Christmas in July.”
“It’s August.”
“Tell that to Ann Arbor.”
And that’s it in a nutshell, sort of the problem with any company that gets so big and unwieldy: why exactly do we have Christmas music being pushed in friggin’ August? Goodness! I hope people who work here don’t wonder why this chain is in trouble.