Yesterday afternoon, say about 3:40ish, as I walked towards the middle escalator at Farragut North, en-route to a hectic evening of retail, I saw, descending towards the platform, a big hulking African American station manager holding the hand of a frail elderly white woman, as he explained to her what train she needed to catch as she looked around, her eyes not quite as large as dinner plates.

It was very heartwarming.

Of course, when I got to the mezzanine, there was a guy who was having trouble with his fare card, so he just walked out via the emergency exit gate, which just goes to show, that on Metro, when an employee does something nice and sweet and heartwarming for one person, there’s another person who just doesn’t have any fucking patience.

NOTE: he probably wasn’t actually hulking, but he was giant compared to her, she was so tiny. He was a gentle giant. Comparatively. He probably wasn’t much bigger than I am (although I am a pretty big guy).