A disturbing trend I’ve been noticing.
Whenever I answer the phone at the Indy, after collecting all the delivery info for an order — customer name, phone, address, business name, suite number, extension?, time of order — and then the order itself — sub, pizza, salad or other? drinks? need plates or napkins? what’s on that sub? ketchup on the side for the western fries? — I find myself signing off the phone by saying “Bye.”
Except that I don’t just say “Bye.”
I lead into it. As I scan the ticket for any information I may need to collect, I begin a slow lead into my conclusion — “Mmmmm…” — and once I’m satisfied there is no further information I need to complete the order, I throw in the “Bye”, hang up, and am onto other tasks.
Even more disturbing, I noticed that most men (or women with really really really deep voices) on the other end of the line do the same thing.
It’s vaguely feminine to say over the phone “mmmmm bye.” It’s extraordinarily ridiculous for two grown men to say to each other, at roughly the same time, “Mmmmm bye.”
I need to break this habit. Mmmmm … now!